Authorisation first.
For payment cards, the provider first confirms a payment hold. For employee badges, the system verifies permissions and the linked credit or billing mode. The door stays locked until authorisation succeeds.
How it works
Tap your payment card.
Choose your products. Done.
Customers shop naturally. In the background, FreshPass connects access control, RFID inventory and the chosen payment method.
01Tap a payment cardVerify the customer and payment mode.
02Take your productsOpen the door, choose and close.
03Identify the productsRFID antennas inside the fridge identify what was taken out.
04Complete the purchasePayment and updated inventory.
What happens
behind the closed door.
Every purchase has a clear beginning, basket and outcome. Each step belongs to a specific shopping session.
Open and choose.
The customer takes one or more products and can return an item before closing. A session belongs to one customer; the next customer can start once it has ended.
Close and lock.
The sensor confirms the door is closed and the lock secures the compartment. An open door means selection is still in progress, not a completed purchase.
RFID compares inventory.
Antennas inside the fridge read the remaining item identifiers. The difference from the inventory before opening identifies the products taken. The system links each identifier to a name and price.
Charge the verified basket.
The verified basket is sent to the payment system, which processes the final amount. For a card hold, the provider and bank release the unused balance under their rules. Uncertain outcomes go to review.
Update the overview.
Inventory, sales and payment status are linked. Depending on the payment solution, a receipt can be made available through a link or QR code. Staff can also see incomplete payments and other exceptions.
Two ways to pay.
The same easy selection.
Public retail
Payment card or mobile wallet.
The contactless terminal and payment provider handle authorisation, any required hold and the final purchase charge.
- Suitable for airports, shops and petrol stations.
- Supported terminals, card schemes and wallets depend on the integration.
- The payment provider processes payment details.
Employee locations
Employee card or badge.
An existing identifier can be linked to credit, employee benefits or regular billing if supported by the selected reader and company system.
- Company contributions and employee co-payments can be configured.
- Spending and access rules tailored to the operation.
- An access badge is not itself a payment card.
Every item has its own ID
An RFID label on
every individual product.
A small passive label links an individual package to the product record. It needs no battery and no direct line of sight to the reader.
Packaging matters.
Water, cans, foil and condensation affect reading conditions. The pilot therefore tests the label type and placement on your actual assortment.
- Test with a fully stocked fridge.
- Label and adhesive suitable for a chilled environment.
- Link each item to its price, batch and expiry date during replenishment.
A small label. A specific product.
A paper sticker.
An item's digital identity.
The RFID label is applied to the outer packaging of food or drinks. Each item receives its own ID, which the software links to the product, price, batch and expiry date.
We test label type and placement on your assortment. For bottles, distance from the liquid matters; metal packaging requires a suitable tag design.
FreshPass in use
A purchase between flights.
A complete fridge with integrated RFID and a payment terminal can create a self-service retail point in an airport terminal. The same principle works in offices, hotels and petrol stations.
FreshPass use cases
Prepared for the things
that need a second look.
What if I take a product and put it back?
If you return it to the same fridge before closing and the final scan confirms its label, it is not part of the purchase. Returns after a completed purchase are handled separately by the operator.
What if I take nothing?
Once unchanged inventory is verified, the session ends without a purchase. The payment provider releases any hold; when that appears in the account depends on the bank.
What if a label cannot be read reliably?
Uncertain inventory should trigger a review or repeat scan according to the configured procedure. Automatic charges must not use an arbitrary basket estimate. Label types and reading zones are tested during the pilot.
What if payment is not confirmed after shopping?
The sale remains pending or failed. The system should check the status with the provider and alert staff. Retries must use the same transaction to prevent a duplicate charge.
What if the internet fails or a customer leaves the door open?
Behaviour is configured for the specific hardware and payment service. A new purchase is not allowed without confirmed authorisation and the required payment availability. An open door can trigger an alert, and the session waits for closure.
Do you supply the complete fridge?
Yes. FreshPass is supplied as a complete fridge with internal RFID, door control and a payment terminal. The model and configuration depend on capacity, assortment and installation location.
Technical principles: payments in autonomous stores, payment holds and capture, RFID on liquids and metal packaging. We confirm the provider and supported functions for each project.
Have a location for self-service retail?
Let's discuss the fridge, assortment and payment mode.